Services by Mountain Bike Holidays
Basic services
- Selected tour suggestions and competent advice
- Bike maps of Zillertal valley
- Snacks to take along
- Après bike snack
- Daily Xenofit energy pack included in package offers
- Bike hose in the “bike garage” with hot and cold water
- Bike information point
- Bike rack in front of the hotel
- Lockable bike storage room on ca. 100 m²
- Facilities for drying bike clothes
- Shoe dryer for overnight drying of shoes
- Laundry service (against fee)
- Service area with tools, bike stand, grease, pump
- Pick-up service in case of breakdown (against fee)
- Internet point at the hotel reception
- Culinary delights
- Massages on request
The categories Classic, Elite and Pro depend on the total number of tours with certified guides per day and week. We have been awarded the category “Classic” by Mountain Bike Holidays.
- Cooperation with a bike center or inhouse bike guide
- On 4 days per week guided tours in two ability groups
- Individual tour suggestions on 6 days per week. Just ask for Bobby at the reception.
- Repair service on 5 days per week through a partner company
- Facilities for drying clothes and shoes
- Lockable bike storage room with bike racks
- Service corner with tools, bike stand, grease, pump. Replacement bicycle tubes against fee.
- Wellness and relaxation facilities at the hotel
- After the tour biker get-together where the bikers can watch pictures from their tour.
The criteria were tested using the quality management system developed by MTS Austria GmbH especially for tourist groups offers. The “O-MTS” is DIN EN ISO 9001:2008 certified by TÜV Austria cert GmbH.