Frequently asked questions

Many services are included in the “Almhof All Inclusive” – please see rooms & prices, all inclusive. Not included are:

  • Spa and wellness treatments like cosmetics and massages
  • Alcoholic drinks
  • Fred’s swim academy – except in special arrangements/offers
  • Ski lessons for children and adults
  • Ski equipment rental

 

Parking spaces are available in front of the hotel. Alternatively, you can park your car in our garage – there is a limited number of parking spaces. Garage spaces cannot be reserved. The use of all parking spaces is free of charge.

We guarantee that our hotel can nowhere be booked cheaper than directly with us.

Yes – and much more. All room prices and package offers include our all inclusive board. Please see details here.

 

We are happy to pick you up free of charge from the nearest train station Zell am Ziller. For transfers from the airports Innsbruck, Munich or Salzburg we can recommend Four Seasons Travel.

 

Zillertal’s largest ski area, the Zillertal Arena, is approx. 2 km from the hotel. The free shuttle bus runs every 15 minutes directly from the hotel and takes you directly to the gondola lifts.

The use of all saunas, steam baths and pools (indoor and outdoor) is included in the price.

Spa and wellness treatments like massages or cosmetics are charged extra. Please see an overview of our treatments here.

 

The hotel is not 100% barrier-free. Although some areas are accessible for wheelchair users, we cannot guarantee that all door widths, ramps or facilities can be navigated.

 

Free Wi-Fi is available in the entire bar/lobby area and in all rooms.

You can pay cash, with Maestro or Mastercard/Visa.

Yes, we have ample pushchairs and prams available for you.

Usually yes, but only on request and against an extra fee.

On the day of arrival your room is usually ready from 16.00. You are of course very welcome to arrive earlier and enjoy the amenities of the hotel. If you arrive after 21.00 please let us know by phone so that we can prepare a small dinner. On the day of departure we ask you to vacate the room by 10.00. We recommend that you pay your bill in the evening before departure.