Dear friends and guests of the Almhof,
on 27 June our doors will finally open again for you! For us it is like a restart after a longer break. Our philosophy to spoil our small and big guests with cordiality gets even more value now, we are looking forward to welcoming you again soon.
To provide a safe and healthy environment for our guests, we have developed measures that comply to the state’s regulations and guidelines. Please remember that you are responsible for your own safety and adhering to these guidelines will protect yourself and others.
What are the most important measures:
Keep a distance of one metre – we, the original Kinderhotels of Europe, have created child-friendly spacers with a smiley face and mini elephants and placed them at all important points in the Almhof. Currently you only need to wear a face mask in the entrance area and at the reception desk, otherwise you don’t need to. The employees wear transparent face shields, so the smile is clearly visible 😊. Another important point is to wash or disinfect your hands regularly and at the Almhof you will find plenty of opportunities to do so.
Your children in childcare: The baby and children’s club is also open. For children aged 6 years and older keeping distance is again important. We will do most of the activities outdoors in nature. Our children’s club employees are very delighted take care of your children again.
We have made some adaptations in the restaurant and at the buffet, we will still offer the combination of buffet selection and served meals.
In the water world we have indicated the maximum number of guests for the various pools, we have installed distance floor markers at the giant water slide and the Ferrrari slide and in the relaxation area we have taken additional protective measures!
In the spa tower and in the sauna area there are hardly any noticeable restrictions. The relaxation rooms are fortunately very large and the smaller sauna cabins are only for private use of families.
As a children’s hotel, we have always had excellent hygiene standards, but despite all this, we have also installed additional disinfection dispensers and increased the cleaning intervals.
We, the Kammerlander family and our team, will do everything to ensure that you are in a safe and protected environment. We want you to enjoy your stay relaxed and carefree. Because health is our greatest asset! The wonderful nature in Gerlos offers endless space – this strengthens the immune system and besides, you don’t need to worry about crowds of people.
The same applies to the hotel. Our spacious area with Almi’s adventure playground, the different terraces and sunbathing areas ensure that you don’t have to get too close to other guests. The spacious spa tower, the relaxation rooms and secluded retreats, various saunas, the water world with its huge variety of pools, the fitness studio and yoga room and of course our cosy restaurants guarantee a relaxed recovery after the Corona crisis with safety and distance.
Safety: Our government has all hotel employees in Austria tested on Covid-19 to ensure a safe holiday.
The Almhof team is committed to protect themselves and others, to maintain all hygiene and distancing standards. All safety measures are constantly discussed and trained during meetings. More information can be found here.
Our new cancellation policy:
- Free cancellation of all summer bookings possible until 31 May 2020
- All summer guests can cancel at any time free of charge in the event that
- the journey to Austria is impossible due to a border closure
- quarantine of at least 3 nights is obligatory after holidaying at the Almhof Family Resort & SPA
- Austria/Tirol is classified as a risk area by your home country
- Payments on account are credited to future holidays and can be redeemed without time limit
- No price fixing for rebookings