Almhof Family Resort & SPA

Safe Holidays in Austria

Dear friends and guests of the Almhof,

Our philosophy to spoil our small and big guests with heartfelt personal service gets even more value now, and we are looking forward to welcoming you again soon. To provide a safe and healthy environment for our guests, we have developed measures that comply with the state’s regulations and guidelines. Please remember that you are responsible for your own safety, and adhering to these guidelines will protect yourself and others.

What are the most important measures:

As of 08.11.2021, all adult guests must present proof of vaccination or recovery (called “2G” in Austria). Children up to 12 years old do not need any proof, and for children aged 12 years and over there will be a transitional period or a practicable solution according to the Ministry of Tourism.

Keep your distance – we, the original Kinderhotels of Europe, have created child-friendly spacers with a smiley face and mini elephants and placed them at all important points in the Almhof. It is very important to wash or disinfect your hands regularly and at the Almhof you will find plenty of opportunities to do so.

Your children in childcare: The baby and children’s club is also open. Our children’s club staff are very delighted to take care of your children again.

We have made some adaptations in the restaurant and at the buffet, we will still offer the combination of buffet selection and served meals. We will serve starters, main dishes and desserts to your table.

As a children’s hotel, we have always had excellent hygiene standards, but despite all this, we have also installed additional hand sanitizer dispensers and increased the cleaning intervals.

About Covid-19:

We, the Kammerlander family and our team, will do everything to ensure that you are in a safe and protected environment. We want you to enjoy your stay relaxed and carefree. Because our health is our greatest asset! The wonderful nature in Gerlos offers endless space – this strengthens the immune system and besides, you don’t need to worry about crowds of people.

The same applies to the hotel. Our spacious area with Almi’s adventure playground, the various terraces and sunbathing areas ensure that you don’t have to get too close to other guests. The spacious spa tower, the relaxation rooms and secluded retreats, various saunas, the water world with its huge variety of pools, the fitness studio and yoga room and of course our cosy restaurants guarantee a relaxed holiday.

The Almhof team is committed to protecting themselves and others, to maintaining all hygiene and distancing standards. All safety measures are continuously discussed and trained in our staff meetings. More information can be found here.

Our new cancellation policy:

  • We have implemented a special policy that allows you to cancel free of charge at any time in the event that:
    • travelling to Austria is impossible due to border closure
    • quarantine of at least 3 nights is mandatory after spending your holidays at the Almhof Family Resort & SPA
    • Austria/Tirol is classified as a risk area by your home country
  • Payments on account are credited to future holidays and can be redeemed without time limit
  • No price fixing for rebookings